Ordering your custom medical device from M&M Surgical is a streamlined process. We work with you to get you what you need in a timely manner and at a reasonable cost. Learn more about the entire process below.
- Initial Contact: Begin by reaching out to our engineering team either by email or phone to discuss your custom project. This allows us to understand your specific needs and requirements.
- Solution Outline: Based on our discussion, we will begin outlining a tailored solution for your project. This includes identifying key design elements, materials, and other specifications.
- Mechanical Drawing: Once the outline is established, a detailed mechanical drawing will be created. This drawing will highlight critical dimensions, materials, and any other relevant details. It will be sent to you for approval before proceeding further.
Designing and Planning Your Order
Designing and Planning Your Order
Quote Generation:
- Upon your approval of the mechanical drawing, we will generate a detailed quote within 1-3 business days. This quote will include any applicable discounts for larger volumes. Please note that quotes are valid for 30 days from the issue date.
Purchase Order & Lead Time:
- Once we receive your purchase order, we will begin processing your project. Lead times for delivery typically range from 1-2 weeks, depending on the complexity of the project.
Fabricating and Delivering Your Order
Fabricating and Delivering Your Order
M&M Surgical guarantees that your project will be manufactured according to the specifications outlined in the customer-approved mechanical drawing. We are committed to delivering quality products that meet your exact requirements.
As these are custom solutions, we cannot accept returns. Each project is tailored to your specific requirements, ensuring a unique solution for your needs.
Satisfaction Guaranteed
Satisfaction Guaranteed